Privacy Policy

Effective Date: May 3, 2025

Dental HealthBuddy ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI Screening and AI Engagement services, including interactions via WhatsApp and our website. This service is intended for residents of India only.

1. Information We Collect

• Personal Information: Name, email, mobile number, and information related to dental treatments and appointments.
• Images & Responses: Dental images you upload and responses you provide for AI Screening.
• Conversational Data: Messages and interactions via WhatsApp or other supported channels.
• Technical Data: Device/browser information, IP address, and usage statistics (if tracking is enabled in the future).

2. How We Use Your Information

• To provide AI-based dental screening and engagement services.
• To communicate with you about appointments, reminders, and follow-up care.
• To improve our services and patient experience.
• To comply with legal or regulatory obligations.

3. Data Storage & Security

Your data is securely stored on our cloud servers. We use reasonable technical and organizational safeguards to protect your information. However, no method of transmission or storage is 100% secure.

4. Sharing of Information

We do not sell your personal information. Your data may be shared with trusted service providers or partners only as necessary to deliver our services, comply with the law, or protect our rights. Data may also be shared with healthcare professionals if you explicitly request or consent.

5. Cookies & Tracking

We currently do not use cookies or tracking technologies. If this changes in the future, we will update this policy and provide you with options to manage your preferences.

6. Your Rights

• Access, correct, or delete your personal data by contacting us.
• Withdraw consent for data processing at any time (may affect your ability to use some services).

7. Children’s Privacy

Our services are not intended for children under 18. If you believe we have collected data from a minor, please contact us for prompt removal.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions or requests regarding your privacy, please contact us here.